Privacy Policy
Thornton Investment Group LLC

Last Updated: Nov 17th 2025

Thornton Investment Group LLC (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, services, phone numbers, and SMS messaging systems.

We value your trust and are dedicated to maintaining the highest standards of privacy and data protection.

Section 1. Information We Collect
 

We may collect the following types of information:

1. Personal Information
   • Name
   • Address
   • Email address
   • Phone number
   • Any information you voluntarily provide through forms, calls, texts, or emails

2. Automatically Collected Information
   • IP address
   • Browser type
   • Device information
   • Pages visited
   • Cookies and analytics data

3. SMS Messaging Information
   • Mobile phone number
   • Message history
   • Customer service requests
   • Consent status (opt-in or opt-out)

 

Section 2. How We Use Your Information
 

We may use your information to:

• Provide customer service and respond to your inquiries
• Schedule or confirm appointments
• Communicate with you regarding services
• Improve website performance and user experience
• Maintain business records and ensure compliance
• Provide support to homeowners or customers who contact us after receiving mailed service information

Section 3. SMS Messaging Terms and Conditions

By providing your phone number and agreeing to receive text messages, you consent to receive SMS messages from Thornton Investment Group regarding customer care, service inquiries, and appointment-related communication. Consent is not a condition of purchase.

Message and data rates may apply.

 

You may opt out at any time by replying STOP or CANCEL.
 

For assistance, reply HELP or contact us at 855-211-1525 or homeoffers@thorntoncompanies.net.

 

We do not share or transfer mobile opt-in data under any circumstances.

Message frequency varies based on your inquiries.

You will receive informational and account-related messages in response to your inquiries.

Data Transfer Statement
We do not transfer or share consumer data with any external organizations under any circumstances, including with user consent.

​

Message Type Disclosure
You will receive informational and account-related messages in response to your inquiries.

 

Section 4. Required Additions for SMS Compliance

​

Contact Information for Consumers
 

If you have any questions or concerns regarding this privacy policy or SMS registration, please contact us at:
Phone: 855-211-1525
 

Email: homeoffers@thorntoncompanies.net
Address: Thornton Investment Group LLC, 608 Westwood Office Park, Fredericksburg, VA 22401

 

Data Transfer Restrictions
 

We do not transfer, sell, or share consumer data with external organizations under any circumstances. This includes mobile numbers, SMS opt-in data, and all personal information. Consumer data is never shared for promotional or marketing purposes.

​

Data Protection Measures
 

We maintain strong internal security policies and safeguards to prevent unauthorized access, use, or disclosure of user data. Customer information is stored securely, and access is limited to authorized personnel only.

Message Frequency
 

Message frequency will vary based on your inquiries.

 

User Help Instructions
 

Reply HELP for assistance or STOP/CANCEL to unsubscribe at any time.

Section 5. How We Protect Your Information
 

We use administrative, technical, and physical safeguards to protect your information and ensure confidentiality. This includes:

 

• Secure servers and encrypted systems
• Restricted access based on job responsibility
• Regular monitoring and security reviews
• Industry-standard data protection controls

 

Section 6. Data Sharing and Third Parties
 

We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes.

 

We may only share information:

​

• To comply with applicable laws or legal processes
• To protect the rights, property, or safety of our company or customers
• With trusted service providers who assist with operational functions (never SMS opt-in data)

 

Section 7. Cookies and Tracking Technologies

We may use cookies, web beacons, and analytics tools to improve site performance and understand user behavior. You may disable cookies in your browser settings.

 

Section 8. Your Rights and Choices
 

You have the right to:

 

• Request access to the personal data we store
• Request corrections to inaccurate information
• Request deletion where permitted by law
• Opt out of SMS messaging at any time
• Decline cookies

 

Section 9. Children’s Privacy
 

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

 

Section 10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

 

Section 11. Contact Us
 

For questions about this policy or your data, please contact:

 

Thornton Investment Group LLC
Phone: 855-211-1525
Email: homeoffers@thorntoncompanies.net
Address: 608 Westwood Office Park, Fredericksburg, VA 22401

Full privacy policy: https://www.thorntoninvestmentgroup.com/privacy-policy

Full terms: https://www.thorntoninvestmentgroup.com/terms